pelanet128 Platform Privacy Notice

This page describes what we collect when you use pelanet128 and how we keep that data protected. We gather information about your account, your payment methods, and your gaming activity to provide our service responsibly and comply with regulations that govern our operation.

Our commitment at pelanet128 is to handle your data transparently. We do not sell personal information to third parties, and we only share data with processors who help us run the platform—payment providers, identity verification services, and hosting partners. Your privacy is a foundation of how we operate.

Please read this policy carefully. If you have questions about how we handle your data on pelanet128, you can contact our support team through in-app chat or email. We respond to privacy inquiries according to our standard service windows.

What Data We Collect on pelanet128

Account Information

When you register on pelanet128, we collect your email address, phone number (if you provide one), and a username. We also collect your name, date of birth, residential address, and identification document details (such as ID number or passport information) during our Know Your Customer (KYC) verification process. This verification is a regulatory requirement, not optional—it protects both you and our platform.

We store this information securely using encryption. Your password is hashed so that even our administrators cannot see it in plain text. If you forget your password, we verify your identity through email or SMS before allowing a reset.

Payment Data

Our pelanet128 platform processes payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers (mobile banking, local payment, online payment, e-wallet). We do not store your full payment credentials—instead, we work with payment processors who handle that data separately. We record transaction history (amount, date, payment method type, transaction ID) in your pelanet128 account for your records and regulatory compliance.

Payment processor data: When you deposit via mobile banking or local payment, those providers may collect additional data under their own privacy policies. We encourage you to review their terms separately.

Gaming Activity

We log your gaming activity on pelanet128—which markets you view, which live dealer tables you join, which slots you play, and your bet history. We use this data to settle wagers accurately, detect fraud, and improve our platform. This activity data stays within pelanet128 and is not shared with third parties except as required by law.

Device and Connection Data

We automatically collect information about your device (operating system, browser type, device model) and your connection (IP address, approximate location). This helps us optimize the pelanet128 platform for your device, detect suspicious logins (e.g., access from an unusual location), and troubleshoot technical issues.

Cookies and Tracking

Our pelanet128 website uses cookies to remember your login session, store your preferences, and measure traffic. These are functional and analytics cookies—they help us understand which pages are popular and where users encounter problems. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, though this may affect your pelanet128 experience.

Regional data handling: Our pelanet128 servers may sit outside your jurisdiction (e.g., outside Jakarta, Surabaya, Bandung, Medan). By using our platform, you consent to this cross-border data transfer, which is subject to international data protection standards.

Our pelanet128 Privacy Commitments

How We Use Your Data

We use data collected on pelanet128 for these purposes:

To verify your identity and prevent fraud.
To process your deposits, withdrawals, and settlement of gaming outcomes.
To send you account notifications and support messages (e.g., password reset, KYC status updates).
To comply with legal and regulatory obligations in jurisdictions where we operate.
To improve our platform—analyzing user behaviour helps us identify technical issues and optimize our interface.
To detect and investigate suspicious activity (unauthorized access attempts, collusion, money laundering signals).

Data Retention on pelanet128

We retain your account information for as long as your pelanet128 account is active and for a period afterward (typically 3–5 years) to meet regulatory and tax requirements. Gaming and transaction history is kept for a similar duration. Once this period expires, we delete or anonymize your data. If you close your account, we stop using your data for marketing or platform improvements, but we retain what is necessary for legal compliance.

Third Parties We Work With

Our pelanet128 platform relies on several service providers:

Payment processors: DANA, e-wallet, mobile banking, local payment, online payment, and our banking partners (e-wallet, mobile banking, local payment, online payment) handle payment transactions.
Identity verification providers: We use third-party services to verify your ID documents during KYC.
Hosting and infrastructure: Our servers are hosted by cloud providers who maintain our platform uptime.
Fraud detection: We may use external fraud-screening tools to identify suspicious accounts.

We require all processors to agree to confidentiality agreements and maintain security standards at least equal to ours. We do not allow them to use your pelanet128 data for their own marketing unless you explicitly consent.

Your Rights on pelanet128

You have the right to:

Access your data: Request a copy of all personal information we hold about you on pelanet128.
Correct your data: If information in your pelanet128 account is inaccurate, you can request we update it.
Delete your data: Under certain circumstances, you can request deletion—though we may retain some data for legal compliance.
Export your data: Request your data in a portable format.
Opt out of marketing: We may send promotional emails about new pelanet128 features. You can unsubscribe anytime via a link in those emails.

To exercise these rights, contact our support team through in-app chat or email your request to our privacy contact address (listed in your pelanet128 account settings).

Security Measures

We protect pelanet128 user data through encryption (SSL/TLS for data in transit), secure database storage, and access controls. Our team undergoes security training, and we conduct regular audits to identify vulnerabilities. While no system is perfectly secure, we invest continuously in protecting your information against unauthorized access, alteration, and disclosure.

If we discover a data breach affecting pelanet128, we will notify affected users according to legal requirements. We also maintain incident-response procedures to minimize damage and restore normal operation.

Policy Updates

We may update this privacy policy as our pelanet128 service evolves or as regulations change. We will notify you of material changes via email or by displaying a notice on our platform. Continued use of pelanet128 after an update constitutes your acceptance of the new policy.

Jurisdiction and Compliance

Our services on pelanet128 are available only where local law permits. This privacy policy reflects principles of data protection common across jurisdictions where we operate. Where regional regulations impose stricter standards (e.g., around Indonesia-specific data residency or cross-border transfers), we comply with those standards. If there is a conflict between this global policy and local law, local law prevails for users in that jurisdiction.

Your privacy is important to us at pelanet128. If you have questions about this policy, how we handle your data, or wish to exercise any of your rights, please reach out to our support team. We respond to privacy requests according to our standard service windows and will work to address your concerns.